Cars Towed at Towers of America
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It looks like Spartan security is trying to make brownie points at tenants' expense. Several cars were towed away this evening without any notice to their owners by Spartan Security. According to the doorman at the East Hampton, there was only one attempt made by security to notify the owner of a vehicle parked in front of the building, but the supervisor did not have the apartment number of the owner, and the doorman had no way of knowing who owned the vehicle. Actually, security is suppose to get the name of the building and apartment number at the gate, but apparently the Security Supervisor lacked this information when he approached the doorman. Further, and FYI, protocol requires security make several attempts to notify the owner, including knocking on their door, before removing their car. No such attempts were made by Spartan for at least two vehicles. Both owners were at home, and could have easily been contacted by security.
If your car was towed recently without prior notice to you, and you have a receipt, please contact me by email or PM to discuss in more detail.
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#2 Today, 08:47 AM
Lenin
Senior Member Join Date: Dec 2004
Location: Newport Resident
Posts: 1,263
Re: Cars Towed at Towers of America
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Some car owners think they can park anywhere they please for as LONG as they please.
THere are people who regularly park in wheelchair ramps.
Yes they should be towed, with or without notice.
Each person who has his car towed will learn a valuable albeit expensive lesson.
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#3 Today, 10:21 AM
Sonia
Administrator Join Date: Aug 2004
Location: The East Hampton, Newport, Jersey City, NJ
Posts: 2,605
Re: Cars Towed at Towers of America
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Lenin,
I forgot to mention, the cars were parked in legitimate parking spaces. We know you don't own a car (from your previous posts), so your lack of compassion is understandable, but the car owners are entitled to notice, and more important, Spartan is required to do its job properly. We all know it was cold last night, still Spartan must follow the rules and procedures, of which most of us are aware, and expect. From the information we have gathered, we've concluded Spartan failed to follow protocol.
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